Order By Phone:
You can place your order toll-free between the hours of 10 a.m. and 3 p.m. CST Monday through Friday. Please have product name, credit card information and shipping and billing information ready when calling.
888-KIDCORE (543-2673)
817.548.0498 (Within the DFW Metroplex)
Payment Information:
We accept the following forms of payment: Visa, Mastercard, American Express, Discover.
If you would like to pay by check or money order, please mail to address listed below. Once your check has cleared, we will ship.
Kidcore Order Processing
4001 Arlington Highlands Blvd., #161
Arlington, TX 76018
Return Policy:
All products are unconditionally guaranteed for 15 days from the date you receive your order. Call customer service toll-free at 1-888-Kidcore (543-2673) or e-mail at info@kidcore.com to get a return authorization. We can refund shipping costs only if the return is the result of our error. Wrap the package carefully, using the original shipping box, if possible. Items should be wrapped in their original packaging. Ship the product back to us at:
Kidcore Toys Return Processing
4001 Arlington Highlands Blvd., #161
Arlington, TX 76018
Shipping Information:
Upon verification of order and payment information, we ship most in-stock items within two business days of being processed. These orders will arrive within 5-9 business days from the day that they ship. Your package will be delivered by the United States Post Office or FedEx Ground. Orders placed on our web site, prior to 8:00 am CST (Monday-Friday), excluding holidays, will begin being processed the same business day. Requests received after 8:00 am CST (Monday-Friday) will begin being processed the next business day.
Shipping & Handling Charges:
Your shipping and handling charges are determined by the total weight of your order.